For more advanced usage, you may want the AI to reference detailed FAQs or documents. Below are current approaches:

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1. Copy-Paste into Prompt

  • Pros: Quick to set up.
  • Cons: Large texts can slow down responses or risk partial “hallucination.”
  • Usage: Useful for short references, like top 10 FAQs.

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2. Knowledge-Base Feature

  • Callupgrade.ai plans to introduce a dedicated “Knowledge Base” or doc upload feature.
  • This would let you store PDFs or text docs that the AI can query on demand.
  • This feature is currently in development and will be available soon. However, you can contact our support team and send us your documents to manually embed them.

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3. Best Practices

  • Keep info concise, use bullet points.
  • Separate topics with clear headings so the AI can parse more effectively.
  • Monitor call transcripts to confirm the AI references your data correctly.

Note: If you have an urgent need for large doc integration, contact our support about possible custom solutions or partial “manual” embeddings.