If you’re experiencing issues with voice quality or response timing, you can adjust several settings to optimize performance.

​
Response Speed vs. Accuracy

Your AI assistant has adjustable engine settings:

  • Fast Engine: Quicker responses but might be less accurate
  • Standard Engine: Balanced speed and accuracy
  • Accurate Engine: Most accurate but slower responses

Adjust these in your assistant’s settings under “AI Engine Configuration”.

​
Filler Audio

To minimize silence during processing:

  • Enable “Filler Audio” in your assistant settings
  • The AI will use natural sounds (like “hmm” or “one moment”) while processing
  • Works best with the Fast Engine for near-instant perceived responses

​
Common Issues & Solutions

  1. Slow Responses

    • Switch to Fast Engine mode
    • Enable Filler Audio
    • Simplify your system prompt

  2. Inaccurate Responses

    • Use the Accurate Engine mode
    • Provide more context in your prompt
    • Add specific examples

  3. Voice Quality

    • Try different voice models
    • Adjust speech speed settings
    • Try cloning a voice

​
Optimization Tips

  • For sales calls: Use Fast Engine + Filler Audio for natural flow
  • For support: Consider Accurate Engine for better comprehension

Need help? Contact support if these adjustments don’t resolve your issues.