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Platform Guide
No-Code Automation
White Label
API Reference

Introduction

What is callupgrade
How It Works (Quick Overview)
Key Terminology

Getting Started

Core Concepts
Understanding Call Minutes & Billing

AI Assistants Overview

What is an AI Assistant?
System Prompts
Initial Message & Audio
Creating and Editing an AI Assistant
Tools & Functions
Voice Selection & Voice Cloning
Filler Audio
Cal.com Appointment Scheduling
Testing Your Assistant

Phone Numbers

Types of Phone Numbers
Purchasing & Managing Numbers
Pricing & Regions
SMS Capabilities
Assigning Numbers to Assistants

Inbound Calls

Inbound Calls Overview
Provisioning & Managing Phone Numbers
Configuring the Inbound Assistant
Inbound Call Insights

Outbound Calls

Outbound Calls Overview
Creating & Managing Campaigns
Caller ID & Handling
Voicemail Handling
Scripts & Prompts for Sales or Collections
Mass/Parallel Dialing

AI Prompting & Conversation Design

Prompt Writing Basics
Inserting Knowledge Bases
Handling Interruptions & Speech Sensitivity
Language & Accent Support

Automation & Integrations

Overview of No-Code Automation
Webhook & API
Phone System Integrations

Costs & Pricing

Cost Overview
Pricing Breakdown
Number Rentals & International Rates

Number Provisioning

Supported Countries
Managing Your Numbers

Troubleshooting & FAQs

Voice & Response Issues
Billing & Credits
Call Quality Issues
AI Behavior Issues

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Overview of No-Code Automation White Label Platform Outbound Calls Overview

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